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Ah, i will still be there on teusday, will give them a call tomorrow

The reason I ask is because I'm in London next weekend and fancy a root beer insert in my tt GMT, could I order an insert then pop in to have it fitted and keep the existing one??

So is this service only available at st james??
I assume if you send it away to Rolex it's done on exchange but why do st james allow you to keep the old one??