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Hi all,
Anybody had any experience of taking a vintage Rolex to service at St James in London? Movement and water tightness service only or light polishing as well? Do they listen closely to instructions?
Many thanks
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I didn't have any luck with light polishing - I was told they can only provide that with a service. Understandable I guess.
Yes, Meters first 5513 in 2012. Movement only service, no polish. Instructions adhered to. Got a "yellow ticket" (instead of the full service warranty card), indicating that the waterproofing is not guaranteed. If I had required waterproofing, they would have replaced the crystal (superdome for service dome) and the crown (original twinlock for triplock)
Thanks guys, I debating whether to ask for a light polish with the service, wouldn't mind a sharpening but don't want the "Bexley chamfers" added...hmmm
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Sounds like a job for a Rolex accredited independent to me, I'd feel better knowing the person servicing the watch was the chap I'd spoken to about a light polish / keeping the plexi, crown etc.
That was my experience about the same time too with a c. 1966 Sub 5513 and c. 1970 GMT 1675. On the latter I asked them not to replace the faded bezel and that was adhered to too ... I always checked what they were writing down when I took them in, and checked that these requests had been carried forward to the written quote when it came in the mail.Quote:
Originally Posted by groyn
Of course, their protocols change, so maybe things have changed in 2017? However, my personal experience of Rolex St James was they did what I asked, and didn't do what I specified not to be done ...