Received a replica via Ebay
I finally fell into the trap after years of successful trading :/
When I opened the parcel, it took me one second to spot that it's a cheap ripoff. Afterwards I noticed that the pictures must have been taken off Chrono24.
Therefore I think that the seller is 100% aware of the "scam".
What's the best way to settle this?
Ebay states that I should contact the seller first. So I guess I'll send him a neutral email, stating the facts - resist the temptation of any insults and hope for his understanding?
How does the return process work? He should give me the address which is registered with his ebay/paypal I suppose? Then I return the thing via "signed for"?
And at what point should I open a case in the resolution centre?
Many thanks,
(a gutted) Al